01908 282000
Q: What time is check-in and check-out?
A: Check-in is available from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be arranged (subject to availability and an additional charge).
Q: How can I make or modify a reservation?
A: You can book directly on 01908 282000 for the best rates, or book via our website. To modify or cancel an existing booking, please refer to your confirmation email or call us directly.
Q: Do you require a deposit or prepayment?
A: Some special offers may require prepayment, but most bookings are flexible and only require a credit card to guarantee your stay.
Q: Do I need ID?
A: Yes. This will be required during check in.
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the rate selected. Generally, cancellations made at least 24 hours before arrival are free of charge. Non-refundable and advance purchase rates are not eligible for refunds.
Q: Do the rooms have Wi-Fi?
A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
Q: Is room service available?
A: Yes, room service is available during restaurant hours. Please refer to the in-room menu for details.
Q: Is there tea and coffee making facilities in the room?
A: Yes, all rooms are equipped with tea and coffee making facilities.
Q: Are there ironing facilities in the rooms?
A: Yes, irons and ironing boards are available at reception (subject to availability).
Q: Do you have family rooms?
A: Yes, we offer spacious family rooms.
Q: Does the hotel have a restaurant?
A: Yes! Our on-site restaurant, The Greenhouse Restaurant serves fresh, homemade dishes for breakfast and dinner. Don’t forget to check our Weekly Specials!
Q: What are the restaurant’s opening times?
A: The Greenhouse Restaurant at Moore Place Hotel is open:
Breakfast
Monday-Friday: 6:15-9:15
Saturday: 7:00-10:00
Sunday: 7:30-10:30
Bank Holidays: 7:00-10:00
Light snacks
Monday-Saturday: 15:00-18:00
Dinner
Monday-Saturday: 18:00-21:00
Q: Do you have a bar on site?
A: Absolutely. The Bar is open 24/7 for our guests.
Q: Do you cater to special dietary requirements?
A: Absolutely. We offer vegetarian, vegan, and gluten-free options. Please let us know of any allergies or dietary needs when booking or upon arrival.
Q: Can non-residents dine at the hotel?
A: Yes, our restaurant and bar are open to non-residents. We recommend making a reservation, especially during weekends.
Q: Can I book a private area for a small event or celebration?
A: Yes, we have private dining and lounge spaces available for special occasions, meetings, and events. Contact our events team for details.
Q: Is parking available?
A: Yes, an open space parking is available for all guests. Parking operates on first come, first serve basis.
Q: Is the hotel wheelchair accessible?
A: Yes, Moore Place Hotel offers accessible rooms and facilities. Please inform us in advance if you have any specific accessibility requirements.
Q: Do you have a lift?
A: Our hotel is a historic building, and while most facilities are on the ground floor, upper floors are accessed by stairs. Please contact us in advance to ensure an accessible room is reserved.
Q: Are pets allowed?
A: We are a pet-friendly hotel. Small, well-behaved pets are welcome in select rooms for an additional cleaning fee.
Q: Do you provide cots or extra beds?
A: Yes, cots and extra beds are available upon request (subject to availability).
Q: Do you host weddings or private events?
A: Yes, Moore Place Hotel is a popular wedding and event venue, offering beautiful spaces for ceremonies, receptions, and celebrations. Our dedicated events team can tailor packages to suit your needs.
Q: Do you have meeting or conference facilities?
A: Yes, we offer a range of meeting rooms with full catering and AV support for business events and workshops.
Q: Can I arrange a site visit before booking?
A: Certainly! Please contact our events team to arrange a convenient time for a personal tour.
Q: Where is Moore Place Hotel located?
A: We are located in the charming village of Aspley Guise, near Milton Keynes, surrounded by countryside and just a short drive from key attractions.
Q: What are some nearby attractions?
A: Popular nearby attractions include Woburn Abbey and Safari Park, Bletchley Park, Milton Keynes Shopping Centre, Silverstone MK Bowl, MK Football Stadium and MK Arena.
Q: Are you located far from the motorway?
A: Not at all. We are located only 2 miles from junction 13, M1.
Q: How far is the hotel from the nearest train station?
A: The nearest station is Aspley Guise Station, just a few minutes away. Milton Keynes Central Station is approximately a 15-minute drive.
Q: Do you offer airport transfers?
A: While we don’t provide direct transfers, our reception team can arrange a taxi or chauffeur service upon request.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, and most major debit cards. Cash payments are also welcome.
Q: Is smoking permitted?
A: Moore Place Hotel is a non-smoking property. Designated outdoor smoking areas are provided.
Q: Do you charge a service fee or gratuity?
A: No. Tipping is always appreciated but never expected.
Q: How can I contact the hotel directly?
A: You can reach us by phone at 01908 282000, by email at business@mooreplace.com, or via our Contact Us form on the website.
